Follow these steps to process a return when you need to manually enter the customer's credit card information.

1. Press the F button on the terminal keypad to open the menu.

2. Press the Down Arrow button to scroll, then select 8. Return.

3. Enter the password: Today's Date in an MMDDYYYY format (e.g., 07012026), or enter 1. 

4. Select Credit as the transaction type.

5. Enter the exact refund amount using the pin pad (e.g., $9.87).

6. Manually type in the customer's 16-digit credit card number, followed by the card's expiration date when prompted. [Insert image of the manual card entry screen here]

7. Press the Enter (Green) button to finalize and process the return.